# How can we help you today?

Search our knowledge base or browse categories below to find answers.

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## Browse by Category

account_circle

### Account & Profile

Managing your details, password resets, and privacy settings.

storefront

### Managing Listings

How to claim, edit, and optimize your business directory page.

payments

### Billing & Payments

Invoices, subscription tiers, and payment method updates.

reviews

### Reviews & Moderation

Guidelines for posting, reporting abuse, and responding to feedback.

## Frequently Asked Questions

How do I verify my business listing? expand_more
To verify your business, navigate to your claimed listing and click the "Verify Now" button. You will need to provide either a utility bill matching the business address or complete a brief phone verification process. Once submitted, our team reviews requests within 1-2 business days.
Can I downgrade my subscription plan? expand_more
Yes, you can change your subscription tier at any time from your Account Settings under the Billing tab. Downgrades will take effect at the start of your next billing cycle.
What happens if I forget my password? expand_more
Click the "Forgot Password" link on the login screen. Enter the email address associated with your account, and we will send you a secure link to reset your password. The link expires after 24 hours.
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### Still need help?

Our support team is available Monday to Friday, 9am - 5pm EST.

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